TERMS AND CONDITIONS

1. Payment for services and equipment provided by the Company is due upon receipt of the Company's invoice, or if authorized by the Subscriber, the monthly presentation of pre-authorized charge to the Subscriber's financial institution.
   
   Any monies paid by the Subscriber to any representative of the Company in connection with the Subscriber's request for services may be applied toward any outstanding balance the Subscriber owes for previous service. New service will not be installed until any such prior balance is paid in full.
   
   The Company reserves the right to charge a refundable deposit upon connection of services.
   
   
2. The Company reserves the right to disconnect service and/or impose a rate for late payment charge and to charge an administrative fee upon reconnection.
   
   If the Company dispatches an employee or contractor to collect a payment or to disconnect service as a consequence of non-payment and a payment is made to the above contractor or employee to avoid service interruption, the Company reserves the right to impose a service charge for this courtesy.
   
   The Company reserves the right to impose a charge for checks returned as unpaid and/or fraudulent use of credit card. Returned checks that remain unpaid after notice and a reasonable period for response will be submitted to the District Attorney for action, which may include prosecution.
   
   The Company reserves the right to charge an administrative fee upon generation of a disconnect work order for non-payment.
   
   
3. The Subscriber agrees to pay an additional charge for any changes in service requested after the initial installation of services.
   
   
4. Company employees and agents shall be allowed reasonable access to Subscriber's premises to install, inspect, maintain, reclaim or disconnect service or equipment.
   
   
5. Unauthorized attachments in the Company's cable or equipment, tampering with the Company's equipment, or unauthorized use of the Company's signals, constitute a breach of this Agreement and may expose the Subscriber to local, state, and/or Federal penalties.
   
   
6. All equipment installed or provided by the Company remains the property of the Company or assignees. The Subscriber agrees to pay the Company full repair or replacement value of any of the Company's equipment damaged, lost or unreturned to the Company upon disconnection, together with any costs incurred by the Company in obtaining or attempting to obtain possession of or reimbursement for any such equipment.
   
   The Subscriber also agrees to reimburse the Company for any expenses incurred (including reasonable attorney fees prior to and at trial and on any appeal) in enforcing these terms and conditions or obtaining or attempting to obtain possession of any equipment or payment of any amount due.
   
   
7. The Subscriber shall not use any equipment, including descramblers, converters, etc. at any address other than the Subscriber's address as noted on this form.
   
   
8. The Subscriber agrees to give ten (10) days notice to disconnect any services or equipment.
   
   
9. Any disputes or inquiries pertaining to the information presented on the invoice should be forwarded to the Company in writing within 60 days of receipt of the invoice.
   
   
10. The Subscriber understands there are additional stipulations that further detail the terms of this agreement on the Subscriber's invoice.
    
    
11. Employees are not responsible for the placement or moving of customer's private property. Employee is only responsible for the placement or moving of Time Warner equipment and property.
    
    
12. "(My) (Customer's) signature on this order indicates that (I) (Customer) have received and agreed to the terms of the Cable Modem Service Subscription Agreement separately provided to me by (Division), including Section 13 of that Agreement, which provides that the parties desire to resolve disputes relating to that Agreement through arbitration, Subscriber is giving up various rights, including the right to a trial by jury. The terms of the Cable Modem Service Subscription Agreement, including Section 13, are incorporated into this (WORK ORDER) by reference as if set out in full herein."
    
    
13. I authorize Time Warner Cable to apply my monthly statement charges to my credit card or an electronic debit from my checking account, given at the time of the installation order. Until Time Warner Cable receives the actual credit from the bank, no payment shall be regarded as being made. A payment may be subject to a late charge if received after the due date. I also understand if corrections of the entry of my payment are necessary, it may involve an adjustment to my account. I understand that payment of the amount due will be debited on or after the date indicated on my billing statement.
    
    
14. I consent to Time Warner Cable calling the phone numbers I supply for any purpose, including the marketing of its current and future services. These phone calls can be made using any method, including an automatic dialing system or an artificial or recorded voice. I understand that upon my request, I will be removed from Time Warner Cable's phone marketing list. I can make this request by calling or writing my local office and asking to be placed on Time Warner Cable's Do Not Call list.
    
    The Subscriber may terminate this authorization, or the Company may terminate this plan upon ten (10) days written notice to the other.